The brilliant Avid Mbox Pro (3G) casing deserves a firmer knob

Purchased Feb 28, 2013. Avid Registered.
Love the Tools – but my Master Volume knob is way too loose

I’ve noticed some threads about the Volume Knob (hold that thresh, Lautrec!)
http://duc.avid.com/showthread.php?t...box+Pro+Volume
http://www.youtube.com/watch?v=z5WtguIngGI&NR=1
http://duc.avid.com/showthread.php?t=294650

I finally got to “HD11-Heaven” and don’t want part with my Mbox Pro just yet.
Can my Warranty repairs wait? How long have I got to make a claim?
(The Volume Knob still works, but it shouldn’t be as loose as it is)
Does my Product Registration include a free Support Code? If so, where do I find it?

To minimise down-time, I’d like to get the Volume knob repaired locally.
(Australian Authorised Avid Repairer: Technical Workshops Pty Ltd.)

Looks like I’m not the only one with knob problems….
If you’ll pardon the dribble – is there any solution in sight?