Protools 11.0.3 ERROR!!

Hi !!

I have a problem with my download section in Avid Account.

I'm trying to download the latest version of my protools 11 academic because i want to instal mavericks. But wen y tray to do it the download manager have an error, says this:



Download manager fatal error

- An irrecoverable error has ocurred !!!!!



I'm trying to download other thinks to may download products and says the same.

Someone can help me?? Really thanks gays!!!

Sorry for my bad English.
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Mac book pro 13 pulgadas,
OS X 10.8.5
intel core i7
8 ram
750 gigas
procesador 2,9 Hz