Hey guys!
This is a last call for help to make sure I haven't missed anything as I'm pretty frustrated to say the least.
Scenario goes:
Newly Purchased HDX Card, Avid Branded Thunderbolt 3 Chassis, Already had The Pro Tools Ultimate 2019.12 Software/HD Driver installed and I do have the Digilink I/o asset in my Ilok account.
My main computer is 2018 i9 32mb Ram MacBook Pro. I have used this system for the past year and half (Coming from the Mac Pro Trash Can since 2013)
and have been using it natively with an Apogee Symphony Mkii.
This has been the most rock solid version of Pro Tools/Computer I've been on probably since Version 10. It's really been great. I also use Logic Pro and can switch back and forth with zero issues.
I have always had "Pro Tools HD systems" since Mix Plus, but went native back when I needed to make the move from TDM Accel (3 card setup) to HDX. The main reason I went native at the time was voice count. It simply was much easier natively to accommodate large sessions. So I've been a long time Pro Tools HD user and understand the card system.
My need for the card was Hardware Inserts. I'm mixing more and more of my records, and incorporating outboard (Although the symphony is pretty much an avid i/o) in Parallel is not possible. I usually print things and line them up, but there are some things that I'd love to have the extra delay compensation for as well (another issue, when working natively).
So I did the research, and was happy to get the Avid Chassis because from past experience their sh(*t works.
Fast forward- after a lost day of trying to hook this up, I'm pretty mad/frustrated. IT shouldn't be THIS hard.
So I'm aware of the HD Driver not being recognized by core audio. I followed the instructions...typed the code to Force Launch the HD Driver via the terminal, but to no avail the HD driver will no launch.
I've deleted the driver numerous times, restarted, re-installed etc. Still the HDX is not recognized by core audio.
When I launch Pro Tools..It says "it can't find Pro Tools Hardware, please connect it".
Also- The Digitest just failed when I launch it with an error code -1173.
I've looked up everything I could, and apart from having the Digi i/o asset in my Ilok I'm at a loss.
If I've missed something, please let me know. I'm not going to go to the next version of Pro Tools right now because I don't need folder tracks, and I'm STABLE. So I'll most likely return the system and just continue on as I've been working.
I just really find it frustrating that to get the extra delay compensation and hardware insert solution you need to use the HD Driver. From the research I've done it seems like it's still problematic as it was in the past (if you're not on the right equation of system/setup).
I get it though I've been a pro tools user long enough, but after being willing to spend the money I find it hard to believe that it's not plug and play especially with their hardware.
I didn't even get far enough to test drive the system.
Any thoughts?
Thanks again!
D
This is a last call for help to make sure I haven't missed anything as I'm pretty frustrated to say the least.
Scenario goes:
Newly Purchased HDX Card, Avid Branded Thunderbolt 3 Chassis, Already had The Pro Tools Ultimate 2019.12 Software/HD Driver installed and I do have the Digilink I/o asset in my Ilok account.
My main computer is 2018 i9 32mb Ram MacBook Pro. I have used this system for the past year and half (Coming from the Mac Pro Trash Can since 2013)
and have been using it natively with an Apogee Symphony Mkii.
This has been the most rock solid version of Pro Tools/Computer I've been on probably since Version 10. It's really been great. I also use Logic Pro and can switch back and forth with zero issues.
I have always had "Pro Tools HD systems" since Mix Plus, but went native back when I needed to make the move from TDM Accel (3 card setup) to HDX. The main reason I went native at the time was voice count. It simply was much easier natively to accommodate large sessions. So I've been a long time Pro Tools HD user and understand the card system.
My need for the card was Hardware Inserts. I'm mixing more and more of my records, and incorporating outboard (Although the symphony is pretty much an avid i/o) in Parallel is not possible. I usually print things and line them up, but there are some things that I'd love to have the extra delay compensation for as well (another issue, when working natively).
So I did the research, and was happy to get the Avid Chassis because from past experience their sh(*t works.
Fast forward- after a lost day of trying to hook this up, I'm pretty mad/frustrated. IT shouldn't be THIS hard.
So I'm aware of the HD Driver not being recognized by core audio. I followed the instructions...typed the code to Force Launch the HD Driver via the terminal, but to no avail the HD driver will no launch.
I've deleted the driver numerous times, restarted, re-installed etc. Still the HDX is not recognized by core audio.
When I launch Pro Tools..It says "it can't find Pro Tools Hardware, please connect it".
Also- The Digitest just failed when I launch it with an error code -1173.
I've looked up everything I could, and apart from having the Digi i/o asset in my Ilok I'm at a loss.
If I've missed something, please let me know. I'm not going to go to the next version of Pro Tools right now because I don't need folder tracks, and I'm STABLE. So I'll most likely return the system and just continue on as I've been working.
I just really find it frustrating that to get the extra delay compensation and hardware insert solution you need to use the HD Driver. From the research I've done it seems like it's still problematic as it was in the past (if you're not on the right equation of system/setup).
I get it though I've been a pro tools user long enough, but after being willing to spend the money I find it hard to believe that it's not plug and play especially with their hardware.
I didn't even get far enough to test drive the system.
Any thoughts?
Thanks again!
D